ProBreeze Reviews

Easy to order online. Quick delivery with full tracking. Excellent dehumidifier. Super low running costs. Drys clothes quicker. Air feels much better. No condensation. Would highly recommend

my pro breeze dehumidifier was malfunctioning once I’ve got in touch with the customer service. Specially Issy, she dealt with my enquiry promptly annd Issued me a replacement. Excellent customer service.

The dehumidifier that we bought was tripping the circuit on the main board of the house. I contacted Pro Breeze and after a few emails they have sent a new unit which is working ok so far

Great customer service very fast response after the basket lost its coating and are sending a replacement.
John In Paignton.

I needed a part for my probreeze air fryer and filip was so helpful he was so clear with what information he needed from me, replying to my emails immediately, so glad to say my part for the airfryer which was the plastic release button on the handle is in the post to me. Thankyou Filip ?

Exceptional customer service. My unit stopped working completely, and they are sending me out a new one, free of charge.

Replaced a unit that was experiencing a fault, despite it being out of warrantee period. Excellent customer service

I'm so impressed with this company and the heater I bought. It came the next day, hassle free and is super high quality for the price. Highly recommend. Also logged into my BA e-store account for extra points. Can't beat that!

Bought a dehumidifier, at a time when there weren't many about. Works well and delivered promptly. Probreeze offer 10% discount on first order if you subscribe to their newsletter. Thanks to Jenny in Customer Services, I got this applied retrospectively. Amazing service.

I purchased an air fryer before Christmas. Unfortunately the light went on the fryer. I contacted the company and straight away the problem was sorted. Very impressed with the brilliant level of customer service I have recieved. Thank you

I bought 2 mini dehumidifiers in Nov 22.
In the last 2 weeks both have stopped working.
I have emailed the company x2 as there is no tel no to call.
The response is poor and slow they just asked for order no!
No indication on how to return faulty goods, and I paid for extra warranty.
I would not recommend this company or its products and has inadequate service support.
I will pursue this through trading standards if not resolved.

Bought a 20l dehumidifier in December was great but it broke . But got on to issy at customer services and after a couple of emails was told a new one was on its way received it and its working great and the customer service was excellent a pleasure to contact and rectified problem without any hassle thanks issy

So far so good! This has been a very quick and easy process with updates throughout. I purchased a dehumidifier on Friday and Saturday morning, 9.30am, it arrived.

Having started using the dehumidifier this morning the humidity in the house has dropped by 20%, and is still going down. So the product is working well so far.

Setup and use has been easy, as well as removal and emptying of the water tank.

A very positive experience so far, I'll provide a further update once we've been using the product for several weeks.

I purchased a small heater from Pro Breeze. The heater was perfect for my use and I was very happy with it. Unfortunately, the heater became faulty. I contacted Pro Breeze. Jenny was quick to reply and replaced the faulty heater with a new one. The service was fantastic.

Company sent out one dehumidifier instead of the purchased two, however once I contacted customer support and talked to Emma, she was extremely proficient and helpful.
Excellent communication and understanding of the situation, Emma sorted this for me in a matter of days.